Refund Policy
We strive to deliver high-quality and evidence-based care. Due to the nature of medical and aesthetic services, we follow a strict but fair refund policy:
1. Non-Refundable Situations
- Payments for completed consultations, procedures, or sessions are non-refundable.
- Reservation fees and down payments for treatments are non-refundable but may be credited to another service if rescheduled with at least 24-hour notice.
- Dissatisfaction with expected outcome (especially in aesthetic procedures where results may vary per individual) does not warrant a refund.
2. Refundable Situations
- Overpayment or duplicate payments
- Cancellation due to clinic error or provider unavailability
- Incomplete package sessions due to medical contraindications verified by our team
To request a refund, please email macalintaldoctorsclinic@gmail.com with your full name, transaction receipt, and reason for request.
Contact Us
For payment concerns, refunds, or privacy-related inquiries:
Macalintal Medical and Wellness Clinic
#732 Sinagtala Brgy 7 Lipa City
Phone: 043 722 3621
Email: macalintaldoctorsclinic@gmail.com
Operating Hours: Monday to Saturday 9am to 8pm